Access to ISG Congress 2024

By registering you fully accept all registration’s conditions as further detailed:

Target groups of the conference are national and international researchers, users, representatives from industry and welfare organizations, policy makers and political institutions, students, and other stakeholders as well as associated press

Your registration to ISG Congress2024 onsite in Frankfurt includes access to:

• Scientific & educational programme
• In-person networking opportunities onsite with peers and faculty
• Onsite exhibition and industry sessions
• Complimentary access to the ISG Congress digital platform
• Nursing accreditation (see: https://www.regbp.de/)
  
  

Payment and General Conditions

All registration fees are quoted in Euro (€) and are Vat-free. Payment in any other currency will not be accepted. Invoices with an address in the European Union should be provided with a VAT Number. The invoicing address and VAT number can only be set up during the registration process. Changes cannot be made to an invoice following a purchase through the My ISG account. An invoice to an individual cannot be transferred to an organisation after payment. To avoid disappointment, please check the billing details carefully before payment. If in doubt, contact us.

Payment of fees

Payment by Credit card (Visa, Mastercard or American Express) can be made through the online services on our secured server. For security reasons, under no circumstances should credit card details be sent by email or fax. In case of additional payments for extra orders or adjustments, a secured payment link will be sent by email. Registration fees rate is based on the date of receipt of the registration request. The prices indicated are only applicable if BOTH the registration request AND payment are received before midnight, Central European Time (GMT +1), on the relevant registration deadline date, otherwise, the higher registration fee will be applied. Registrations will be acknowledged by email upon receipt of payment and a valid personal email address. Incomplete addresses or agency addresses will not be accepted and will result in the cancellation of the registration. Active registrations are nominative and non-transferable.  

Cancellation Conditions

At delegate's initiative

Full Cancellation
Cancellation of a registration will be subject to the following conditions:
Until 3st of 1 July: refund of fee less an administrative charge of 25% of the original fee paid. From 1st of August: no refund.

Cancellation of registration options
Tickets booked for the Galadinner Event are not refundable.

Miscellaneous

Should a delegate not attend the congress, for whatever reason, no further claims for reimbursement or waiving of fees can be made. In case of impossibility to attend the onsite event and to allow registered delegates to continue their experience beyond the event dates, we are pleased to inform you that all scientific content will continue to be available for two weeks after the event, to be viewed at your leisure.

Modification of the programme

The ISG reserves the right to modify the ISG Congress 2024 programme at any time, which is published as an indication only and subject to change.

No waiving of fees nor right to further claims will be possible should the ISG be obliged to alter the programme of the ISG Congress 2024.

Changes, postponement and cancellation

Given serious cause, the ISG is entitled to postpone (modify the dates), to curtail the duration, or to cancel the onsite event. In the event of complete or part postponement or curtailment, the registration is regarded as valid for a possible new date and new duration for the said onsite event.

If the onsite event has to be cancelled, the ISG will strive to set up an online event and any onsite registration will be automatically transferred to an online registration. The delegate will be refunded the difference between the onsite and online fee, at the rate applicable when the original onsite fee was paid.

If, due to any contingency that the ISG cannot overcome (in particular force majeure), the onsite event has to be cancelled, registrations by individuals will be reimbursed, however a charge for administrative costs of 10% of the ticket price will be retained. Apart from reimbursement of registration fees, delegates will not be entitled to compensation for any costs or damages incurred as a consequence of such event cancellation, change or postponement. For example, no compensation will be due for costs related to housing and travel arrangements.

All delegates are urged to take personal travel insurance.

Liability disclaimer

The International Society of Gerontechnology (ISG) will not be liable for any theft or damage to property and/or persons caused on site during the World Conference, by any factor whatsoever, unless there has been a fault, intent or deliberate recklessness on the part of International Society of Gerontechnology (ISG). The International Society of Gerontechnology (ISG) shall not be held responsible in the congress of poisoning or food intoxication during the congress.

Data Privacy Statement

General data privacy statement

During the World Conference, attendees may be photographed and videoed by the ISG or its partners capturing the event. Some of these photographs or videos may be displayed by the ISG or its partners in future publications or materials connected with the event, as well as on social media. If you do not wish for your picture to be displayed by the ISG, please go to the information desk or one of the registration desks on site during the World Conference to have a specific sticker added to your badge. Without contradictory instructions from your side, you hereby grant the International Society of Gerontechnology the irrevocable right to record and use free of charge your picture, voice, and name in photographs and videos in which you appear.

Please be aware that during the congress you will be scanned daily at the entrance for security reasons. When presenting your badge for scanning at an exhibition stand or during industry-sponsored sessions, the following personal data can be retrieved by the corresponding exhibitor or industry: title, first name, last name, email address, city, country, age scale, gender, profession, stage in career, primary specialty, place of work and main institution information.

The information and personal data collected during this registration process is necessary to provide you with an optimal user experience and networking opportunities during ISG World Conference 2024.
Without this information, we will be unable to properly process your registration. During ISG World Conference 2024 your online activity will be tracked and collected by the ISG. This will be used for reporting and statistical purposes; to assist in enhancing your experience; to inform you about ISG activities in a coherent and adequate manner and provide you with personalized suggestions and recommendations of pertinent content for you to visit.

The recipients of the data are ISG Staff managing the World Conference and the registration process. The data collected will be kept for a maximum of 2 years after your last transaction or activity with us. After that time your My ISG account will be closed and financial transactions will be kept for a maximum of 10 years for legal accounting purposes. Additionally, please be aware that your profile information and details will be shared with the sponsor of the Industry Session, Tutorial or Exhibition you choose to view. More information is available in ISG Privacy and Data Security Policy.

In accordance with the chapter 3 of the European Regulation 2016/679 with regards to data protection, you have the right to request from ISG, access to and rectification or erasure of your personal data or restriction of processing concerning your data or to object to processing as well as the right to data portability. For such, please contact us.